USA mother kicked off flight for breastfeeding toddler
12 December, 2017, 17:20 | Author: Darnell Patrick
"I said as soon as your plane doors are closed, I'll put him in his seat", Rui says.
"Does Spirit not understand that 2-year-olds can not sit still in a seat belt for 3+ hours?" she posted.
Rui said she "didn't want to cause any trouble", so she pulled her son off and "forced-buckled" him into the seat.
She also shared videos from the flight, where Lukas is crying in his seat while his grandmother tells airline staff: "He is in his seat?"
According to flight records, the flight left 4 hours and 20 minutes late. With the camera of her cellphone recording, Rui asked the reason why she was told to leave the plane if her baby was strapped into his seat. She was told that she was "non-compliant", she was given the most insulting answer. When the flight was delayed due to weather, her son became restless, so she made a decision to breastfeed him, hoping he'd fall asleep by the time the airplane's door closed.
In video shot by Rui, she was confronted by airline personnel and security in the terminal and told she could not get back on the plane with her family, with the only explanation given that she was removed for "not complying". Then one of them approached her and said that her baby was required to be in his seat during takeoff. "If they had shown a little compassion, it wouldn't have happened, they didn't have to let it escalate".
"Could you tell me which part of the instruction we were not compliant with?" she asked.
Spirit refunded the woman and her family for their tickets.
Rui, who holds degrees in molecular biophysics and biochemistry and music from Yale University and a Grammy nomination in 2015 for her classical piano performances, never made it to the clinical study in NY. However, the employee refused to give more details. Then, after riding back home, Rui's father, who suffers from heart ailments, collapsed and had to be rushed to the emergency room.
Responding to Rui's complaint, Spirit issued a statement reading: "Our records indicate a passenger was removed from Flight 712 after refusing to comply with crew instructions several times during taxi to runway and safety briefing".
Rui never made it to NY.
Schuler noted that FAA regulations and airline policies require all passengers stay seated and buckled during takeoff and landing.
'As a courtesy, we've issued a full refund to the customer in question'. The run-in with Spirit was another blow in an already tough year, Rui said. They lost their house and possessions, including her piano, in Hurricane Harvey, and are now living in temporary housing.
Mei Rui, a Yale graduate, holds degrees in molecular biophysics and biochemistry and music.
"Absolutely DISGUSTED with how this woman was treated on my flight this morning", she wrote in a Facebookpost.
Look, I hate crying babies on an airplane, but they are tiny humans who occasionally need to be transferred from one place to another.
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