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Amazon Key plans to deliver packages right into your home

27 October, 2017, 00:15 | Author: Lloyd Doyle
  • AmazonA sample notification from the Amazon Key app is shown here alerting a customer that a package was successfully delivered inside their home

"They drop off the package, relock the door with another swipe, and are on their way", the Verge continued, adding that the homeowner "will get a notification that their delivery has arrived, along with a short video showing the drop-off to confirm everything was done properly".

The courier will then have to swipe their phone's screen to unlock the door, deliver the package, and finally relock the door with another swipe. To help allay any privacy concerns, customers will be notified in the morning that their packages will be delivered, the delivery window of time, and when the courier arrives.

The company says it has a safe way for you to allow delivery drivers inside your home, even when you're not there.

How does Amazon Key work? It will allow delivery drivers to access customer's houses to drop off packages through the use of a smart lock and accompanying security camera.

Amazon customers looking to benefit from the streamlined delivery service will have to splash a bit of cash, with the smart lock and Cloud Cam bundle available for purchase from Amazon for $US250 ($324).

With Key, Amazon is going one step further to solve one of the most basic and complicated logistics issue: what happens if no one is home?


What that means is, say, you want to schedule a dog walker but can't be there to let him or her into the house every day. You'll get a confirmation alert on your smartphone for the delivery, which you can watch live or view on video afterwards.

It is a new in-home delivery service in which a delivery driver or courier can temporarily gain access to your home to leave a package safely inside, rather on the doorstep, where it could be stolen. Its parent firm, Assa Abloy, also on Wednesday announced that it is testing an in-home delivery service with 100 customers in Sweden, in collaboration with delivery firm PostNord and e-commerce retailers Jollyroom, Apotea and Komplett. Customers will be able to grant keyless entry for family and friends, and they'll be able to set frequency and length of time for access to the home.

"I think it goes to show that Amazon is thinking very holistically about its products and services and how it ties all of its investments together in the smart home and retail", Geoff Blaber, an analyst at CCS Insight, told NBC News.

We do not recommend using in-home delivery if your pet can access the front door on delivery day. After the request is authenticated, the Cloud Cam starts recording the delivery and the door is unlocked.

Amazon said in the coming months, it will bring 1,200 third-party providers onboard for its Key service, so you can use it when you are ordering from them too.

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